Birchwood have collated a list of useful links that maybe helpful or if you are in crisis and need help outside of our normal working hours.  

If you need help or expert advice, our housing team are available 9 to 5 Monday to Friday, please contact them on 01695 713248 or to self-refer please click here.

Organisation	Supporting	Telephone Numbers	Email Address	Website	Web Chat
West Lancs. Council  Homeless Support	Residents struggling with or in fear of homelessness	01695 585223 01695 585222 Out of office 01695 577177	[email protected]	West Lancashire Borough Council Homeless Support	No
West Lancs. Council Homefinder	West Lancs. Council Housing	01695 577177	[email protected]	Homefinder	No
Citizens Advice	Advice agency for multiple issues.	08082 787880	Available on website	West Lancashire CAB	No
Shelter	Homelessness Support	08088 004444	Available on website	Shelter	Yes
Asylum Advice	Asylum Seekers Advice Line	0808 801	Available on website	Asylum Advice UK	No
Frank	Anyone struggling with drug and substance misuse and their families	0800776600	Available on website	Talk to Frank	No

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Need Help Now

Do you feel your life is at risk right now

Please note our website is NOT monitored 24/7 and we can't provide help and support outside of our business hours.  If you feel suicidal, or you have seriously harmed yourself and need urgent medical help. Please:

• Call 999 for an ambulance
• Go straight to A&E, if you can
• Or call your local home treatment team if you have their number

If you can't do this by yourself, ask someone to help you.

Mental health emergencies are serious. You're not wasting anyone's time.

Don’t want to call 999

If you need urgent advice but can keep yourself safe for a short while:

• Contact NHS 111

• contact your GP surgery and ask for an emergency appointment. 
• contact a local urgent mental health helpline. This service is currently only available in England.

Need someone to talk to NOW

Whatever you're going through, there are people right now you can talk to. You can:

• call Samaritanson 116 123 (UK-wide)
• text SHOUTto 85258 (UK-wide)
• call A.L.L.on 0800 132 737 (Wales only)

The above FREE services are for anyone who is struggling, they are non- judgemental, it's anonymous and they are always open.

Disclaimer

Birchwood has taken all possible steps to ensure that the information provided on this directory is helpful, accurate and up to date. However, the information given on this website is not comprehensive and there may be inadvertent errors for which we apologise. There are links within the directory that take you to external websites which are not managed by the Birchwood and therefore we have no control of their content or changes in their services such as opening times.